Terms & Conditions
Welcome to Pratha Healthy Foods. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using this website, you agree to be bound by these Terms & Conditions.
1. Acceptance of Terms
By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.
2. About Pratha Healthy Foods
Pratha Healthy Foods is dedicated to providing wholesome, clean-label nutrition products curated with Mother’s Love for Healthy Tummies. We focus on carefully selected ingredients and products that are free from:
- Maida
- Refined Sugar
- Dalda
- Palm Oil
- Artificial Preservatives
Our products are gently processed to help retain their natural taste and nutritional value. While we strive for quality, individual preferences and dietary needs may vary.
3. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are using the website under the supervision of a parent or legal guardian.
4. Product Information
We make every effort to display product descriptions, ingredients, nutritional information, and images accurately.
However:
- Product packaging may occasionally differ from website images.
- Natural products may show slight variations in color, texture, or taste.
- We reserve the right to modify product details without prior notice.
5. Pricing
- All prices are displayed in Indian Rupees (₹).
- Prices are subject to change without prior notice.
- Applicable taxes will be added where required by law.
- Promotional offers are valid only for the specified period.
6. Orders
We reserve the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders due to:
- Incorrect pricing
- Product unavailability
- Payment issues
- Suspected fraudulent activity
If an order is cancelled after payment, the applicable refund will be processed.
7. Payments
We accept secure online payment methods available during checkout.
Orders will only be processed after successful payment confirmation unless Cash on Delivery (if available) is selected.
8. Shipping & Delivery
Delivery timelines are estimates and may vary depending on:
- Delivery location
- Weather conditions
- Courier service availability
- Public holidays
Pratha Healthy Foods is not responsible for delays caused by third-party logistics providers.
9. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Products that are opened, consumed, damaged after delivery, or not in their original condition may not be eligible for return unless received in damaged condition.
10. Healthy Food Disclaimer
Our products are prepared using quality ingredients and clean-label practices.
However:
- They are not intended to diagnose, treat, cure, or prevent any disease.
- Product information is provided for general awareness only.
- Individual nutritional needs vary.
- Customers with allergies or medical conditions should carefully review the ingredient list before consumption.
Please consult a qualified healthcare professional before making significant dietary changes.
11. Allergies
Some products may contain or be processed in facilities handling:
- Nuts
- Milk
- Gluten
- Sesame
- Soy
- Other common allergens
Customers with food allergies should carefully review ingredient information before purchasing.
12. Intellectual Property
All website content including:
- Logo
- Brand name
- Product images
- Graphics
- Designs
- Text
- Videos
- Icons
is the exclusive property of Pratha Healthy Foods and is protected under applicable intellectual property laws.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
13. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Misuse product reviews or customer feedback.
- Interfere with website functionality.
14. Limitation of Liability
Pratha Healthy Foods shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business.
- Delivery delays beyond our control.
- Temporary website interruptions.
- Third-party service failures.
Our maximum liability shall not exceed the amount paid for the purchased product.
15. Third-Party Links
Our website may contain links to third-party websites for customer convenience.
We are not responsible for the content, privacy practices, or services provided by such external websites.
16. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
17. Changes to These Terms
Pratha Healthy Foods reserves the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.